At Shopa Marketing Pty Ltd (‘we’, ‘us’, ‘our’), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Please read this policy carefully. By using our website or engaging our services, you agree to the collection and use of your personal information as described below.
We collect personal information that is necessary for our business functions and activities. This may include, but is not limited to:
We may collect personal information when you:
Where practicable, we will collect personal information directly from you. If we collect it from a third party, we will take reasonable steps to notify you.
We use the personal information we collect to:
We will only use your personal information for the purpose for which it was collected, or for a directly related secondary purpose, unless you have given us consent to use it for another purpose or the law otherwise permits.
We may disclose your personal information to:
We require all third parties who receive your personal information to handle it in a manner consistent with the Australian Privacy Principles.
Some personal information may be stored or processed by overseas-based service providers, including cloud storage providers and marketing platforms (such as Meta and Google). These providers may operate in countries including the United States and other jurisdictions.
Before disclosing personal information to an overseas recipient, we take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles in relation to your personal information. By providing us with your personal information, you consent to its potential disclosure to overseas recipients on this basis.
We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. These steps include secure storage systems, access controls, and staff training.
While we take these precautions, no method of transmission over the internet or electronic storage is completely secure. If you have reason to believe that your information has been compromised, please contact us immediately.
We retain personal information for as long as it is needed for the purpose for which it was collected, or as required by law. When personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it in a secure manner.
You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, out of date, incomplete, or misleading.
To make an access or correction request, please contact our Privacy Officer using the details in Section 11. We will respond to your request within a reasonable timeframe. In some circumstances, we may be required by law to refuse access or correction; if this is the case, we will explain why.
We may send you promotional messages, service updates, or information that may be of interest to you. We will only do so in accordance with the Spam Act 2003 (Cth) and where permitted under the Privacy Act 1988 (Cth).
You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in any of our communications, or by contacting us directly at customerservice@shopamarketing.com.au. We will action your request promptly.
We use cookies and third-party analytics tools (such as Google Analytics) to improve our website and services. These tools may collect data such as your IP address, browser type, device type, and pages visited. Cookies do not identify you personally.
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, or if you have a concern about our privacy practices, please contact us using the details in Section 11. We will acknowledge your complaint promptly and aim to resolve it within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact our Privacy Officer:
Privacy Officer
We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. Any changes will be posted on our website with the updated revision date. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
